When was the last time that you sat through a training and found yourself arguing with the trainer in your head or with others sitting around you? Did you talk about the validity of what was being said? I imagine that the answer is yes. This phenomenon is widespread and gets in the way of quality training and real learning. What steps should be taken to support a good training program? When someone decides to stand in front of a crowd as a subject matter expert, they must

There are things that money cannot buy, and despite being one of the richest countries in the world, the United States is extremely vulnerable to disasters. Regardless of the amount of money pumped into the system, it seems that the devastating impact of disasters continues. In fact, based on recent research, Americans are becoming more vulnerable by the day. One of the biggest vulnerabilities that we face in the U.S. is where we hang our hats. In the face of the warnings

As we continue our discussion of communication tips that we have learned over our years of service in the emergency field, this week we are going to look at focusing on the individual even when addressing groups. These strategies will help you to overcome the communication issues that tends to hold us back. Apply these Erie Prep strategies and watch your communication soar. As a leader, you will often speak to groups of people. Whether a small group or an organization-wide

Listening is vital during a crisis and we are usually not very good at it. Based on this, Erie is going to spend some time relaying some tips that we have learned over our years of service in the emergency field. We need to understand that when we communicate, we are speaking to those with preconceived notions. Regardless of whom we are speaking o, we need to recognize that everyone listens through filters. These filters are not necessarily deliberate, but they are there no